Support Center
We're here to help. Find answers to common questions or reach out to our team directly.
Contact Us
Have a question, found a bug, or need help with your account? Send us an email and we'll get back to you within 48 hours.
Frequently Asked Questions
How do I save a bookmark?
Use the iOS Share Extension from any app — tap the share button, select UniSave, and your bookmark is saved instantly. You can also add bookmarks directly within the app.
What is AI Enrichment?
AI Enrichment automatically generates a summary, relevant tags, and a reason for saving for each bookmark. Free users get 30 enrichments per month. Pro users enjoy unlimited enrichments.
How do I manage my subscription?
UniSave Pro subscriptions are managed through your Apple ID. Go to Settings > Apple ID > Subscriptions on your iPhone to upgrade, downgrade, or cancel your subscription.
How does sync work?
Your bookmarks are automatically synced across your devices in real time via our cloud service. If you're offline, changes are queued and synced when you reconnect.
Does UniSave work offline?
Yes. All your saved bookmarks are cached locally on your device. You can browse, search, and organize your bookmarks without an internet connection. New saves will sync once you're back online.
How do I delete my data?
You can delete individual bookmarks and collections within the app. To request full account and data deletion, please contact us at support@unisave.io and we will process your request within 30 days.
Is my data secure?
Absolutely. All data is encrypted in transit (TLS/HTTPS) and at rest. We use Firebase App Check for device attestation, and strict security rules ensure only you can access your bookmarks.
What content can I save?
You can save any URL — articles, videos, social media posts, recipes, research papers, product pages, and more. UniSave extracts metadata and enriches it with AI for easy discovery later.
Still Need Help?
If you can't find the answer you're looking for, don't hesitate to reach out. We typically respond within 1–2 business days.